FREQUENTLY ANSWERED QUESTIONS & INFORMATION

What will happen if someone stands on a Branch?
The branches are not designed for humans. They are designed to fold down when overloaded to prevent people from climbing up your MonkeeTree. The Branches can be easily replaced should one become overloaded.

One of my steps is broken. How do I replace it?
Simply unscrew the existing Branch, replace it with a new Branch by levering the top tab into the upper slot, push down and replace screw.

Can I install a MonkeeTree myself?
Anyone can install a MonkeeTree if they have some basic DIY skills and basic tools available. We however recommend you seek professional DIY assistance for installations over 2m high.

How high can the MonkeeTree go?
We recommend the maximum height of 12ft (3.7m), without an intermediate landing.

What surfaces can I mount a MonkeeTree?
Timber decks or floors, concrete floors, paving squares. The Stump allows for some slope to ground surfaces.

What size/type of Pillar Pipes are compatible with a MonkeeTree?
Plastic and metal Pillar Pipes with outside diameters between 1.59”– 1.69”(40.5mm – 43.0mm) and inside diameters of at least 1.4” (36mm) can be used. The rigidity of the pipe used and the distance between wall fixings will influence how much flex the trunk will have. So if the spacing between wall fixings is large (over 2m) we recommend a rigid pipe such as a thick wall plastic or metal pipe. For details on compatible pipes refer Pillar Pipe Sizes and recommended spacing between wall fixings see the MonkeeTree Installation Guide.

Why does the Base Trunk Kit not come with Branches?
We recommend installing Branches from the 7th trunk upwards for most standard installations. this is because most cats will jump to and from steps once they are close to the ground (so lower steps are not used). Eliminating low level Branches also deters young children from trying to climb should they frequent the area.