Privacy policy

We appreciate that privacy of information is an important matter and we treat this very seriously.

We are committed to protecting our customer’s privacy. We are entirely open about our information gathering practices.

To enable us to process your order, we need to know your name, email address, delivery address, credit/debit card number, security code and expiry date. We will not collect any information about you unless it is specifically and knowingly provided by you. You can contact us any time if you would like a copy of information we have collected from you. Your data will only be stored for as long as necessary.

At times we may review what products you buy, as well as the way you view our site to enable us to send you information about products and services that you may be interested in. We will use this information to tailor your view of the site to make it more interesting and relevant in respect of the products and offers on view. You can however opt out of receiving such information.

We share necessary data with our partners to allow them to process orders, credit and debit card payments. Information may also be used for fraud protection purposes. Our partners are subject to keeping your data confidential and are not authorised to sharing this data with any third parties.

Should you not wish to receive marketing communications from us then please complete the “unsubscribe” process on the email communication received.
We use the Shopify store platform which incorporates website security features, such as SSL encryption, to keep your data secure.

Credit card fraud is an ongoing risk. On occasions we may contact you verify that the transaction is legitimate.

If for any reason you have concerns about how your information is being used then please contact us.

Enquire@monkeetree.com
Monkee Tree
c/o Lograr Group Limited
PO Box 17328
Penrose
Auckland
New Zealand