Shipping policy

Please note due to COVID-19 some shipments may take additional time to reach you than normal.  This is not normally more than 1-2 days.  

We use track and trace courier services to ship most International Orders.  Postal services may be used for small packages.  We aim to ship all orders within 1 working day of receipt of order. 

How long will it take for my order to reach me? 

Region	Typical Delivery Time
Australia	2 - 3 business days
Asia/Pacific	3 - 5 business days
United States, Canada	3 - 5 business days
UK & Europe	5 - 7 business days
New Zealand	1 - 2 business days

 

Are there any additional charges for international orders?

International orders may attract local Customs taxes or duties on arrival to your country. These taxes/duties are required to be paid by the purchaser. 

Monkee Tree is not responsible for the loss of parcels if the customer has created an Authority to Leave at the address which an order is delivered to. Please ensure your address details are correct.  Contact the courier company via your tracking number details supplied to check delivery status.