Shipping policy

Please note due to COVID-19 some shipments may take additional time to reach you than normal.  This is not normally more than 1-2 days.  

We use track and trace courier services to ship most International Orders.  Postal services may be used for small packages.  We aim to ship all orders within 1 working day of receipt of order. 

How long will it take for my order to reach me? 

     Region Typical Delivery Time
    Australia  2 - 3 business days
    Asia/Pacific 3 - 5 business days
    United States, Canada 3 - 5 business days
    UK & Europe 5 - 7 business days
    New Zealand 1 - 2 business days


    Are there any additional charges for international orders?

    International orders may attract local Customs taxes or duties on arrival to your country. These taxes/duties are required to be paid by the purchaser. 

    Monkee Tree is not responsible for the loss of parcels if the customer has created an Authority to Leave at the address which an order is delivered to. Please ensure your address details are correct.  Contact the courier company via your tracking number details supplied to check delivery status.